# |
Feature |
Available |
1 |
Runs on our secure web servers, no software
to install or maintain. Web based solution, simply login and go. |
Yes |
2 |
Supports multiple operators. |
Yes |
3 |
Supports concurrent chats per operator.
|
Yes |
4 |
Operator or web site visitor can initiate
chat. |
Yes |
5 |
Operator can see chat history and missed
chats. |
Yes |
6 |
Manager can see all operator chats history
and missed chats. |
Yes |
7 |
Operator can transfer chat to an other operator.
|
Yes |
8 |
Operator can chat with an other operator.
|
Yes |
9 |
If operator is busy or not available, web
site visitor can leave a message. |
Yes |
10 |
Track visitor IP address, time on your web
pages and visited pages history. |
Yes |
|